1. Information We Collect
We collect information that you voluntarily provide to us when you:
• Fill out a contact form or inquiry form — including your name, company name, email address, phone number, country, and product interest details such as paper machine type and machine speed.
• Subscribe to our newsletter — including your email address.
• Send us an email directly — including your email address and any information contained in your message.
We also collect certain information automatically when you visit our Site:
• Log Data — including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Device Information — including device type, screen resolution, and language settings.
We do NOT collect any sensitive personal data (such as payment information, government IDs, or health information) through this Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries — When you submit a contact form, we use your information to respond to your request, provide quotations, and discuss product specifications.
• To send transactional emails — We may send you emails related to your inquiry, such as order confirmations or follow-up technical questions.
• To send marketing communications — If you subscribe to our newsletter, we use your email address to send you industry insights, product updates, and promotional content. You can opt out at any time.
• To improve our Site — We analyze usage data to understand how visitors interact with our Site, identify areas for improvement, and optimize the user experience.
• To comply with legal obligations — We may process your data to comply with applicable laws, regulations, or legal requests.
Legal Basis (for EEA/UK users): We process your personal data based on (a) your consent, (b) the necessity to perform a contract or respond to your pre-contractual request, (c) our legitimate interests in operating and improving our business, and (d) compliance with legal obligations.
3. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.
What are cookies?
Cookies are small text files stored on your device by your web browser. They help websites remember your preferences, understand how you use the site, and provide certain functionality.
Types of cookies we use:
• Essential Cookies — These cookies are necessary for the Site to function properly. They enable core functionality such as security, network management, and accessibility. The Site cannot function properly without these cookies.
• Analytics Cookies — We use Google Analytics to understand how visitors interact with our Site. Google Analytics uses cookies to collect information such as pages visited, time spent on pages, and referring sources. This data is anonymized and aggregated.
• Functional Cookies — These cookies allow the Site to remember choices you make (such as your language preference) and provide enhanced, more personalized features.
• Third-Party Cookies — Google Analytics sets cookies on our behalf. Please see Section 4 for more details.
Managing cookies:
You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of this Site.
• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
Cookie consent:
On your first visit to our Site, we display a cookie consent notice. By continuing to browse the Site after seeing this notice, you consent to our use of cookies as described in this policy.
We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to analyze how visitors use our Site.
How Google Analytics works:
Google Analytics uses cookies to collect information about your use of the Site, including:
• Pages you visit and how long you spend on each page
• How you arrived at our Site (e.g., search engine, direct visit, referral link)
• Your geographic location (country/city level only — not precise location)
• Your device type, browser, and operating system
• What you click on while browsing the Site
Data sharing with Google:
The information generated by the Google Analytics cookie about your use of the Site is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Site, compile reports on website activity for us, and provide other services relating to website activity and internet usage.
IP anonymization:
We have enabled IP anonymization (anonymizeIp) in Google Analytics. Your IP address is truncated before being stored by Google, so it cannot be used to identify you personally.
Opting out of Google Analytics:
You can prevent Google Analytics from collecting your data by:
• Installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
• Disabling cookies in your browser settings (see Section 3 above)
For more information about how Google handles your data, please review Google's Privacy Policy: https://policies.google.com/privacy
Data retention:
Google Analytics data is retained for 14 months. After this period, the data is automatically deleted.
5. Email Marketing & Newsletter
If you subscribe to our newsletter or provide your email address through our contact forms, we may send you periodic marketing communications.
What we send:
• Industry news and technical articles about paper machine clothing
• Product updates, new product announcements, and case studies
• Promotional offers, trade show invitations, and company news
How we send:
We use Resend (https://resend.com) as our email delivery service provider. When we send marketing emails, your email address and name (if provided) are processed by Resend for the purpose of email delivery. Resend acts as a data processor on our behalf and is contractually obligated to protect your data.
Consent:
We only send marketing emails to users who have explicitly subscribed or opted in. By submitting a contact form, you are NOT automatically subscribed to marketing communications. Marketing emails are sent only with your separate, explicit consent.
Opting out:
Every marketing email we send includes an unsubscribe link at the bottom. You can opt out at any time by clicking this link, or by contacting us directly at hu13523110033@gmail.com. Once you unsubscribe, we will stop sending marketing emails within 48 hours.
We do NOT sell, rent, or trade your email address to third parties for their marketing purposes.
6. Data Sharing & Third Parties
We do not sell, trade, or rent your personal data to third parties for their own marketing purposes.
We may share your data with the following categories of third parties:
• Service Providers — We engage trusted third-party companies to perform services on our behalf, including:
- Resend (email delivery for contact form notifications)
- Google LLC (website analytics via Google Analytics)
- Our hosting provider (website infrastructure)
These service providers have access to your data only to perform specific tasks on our behalf and are contractually obligated to protect your information and not use it for other purposes.
• Legal Compliance — We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers — In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership.
International data transfers:
Our Site is hosted and operated in China. Data collected through this Site may be transferred to and stored on servers in China and the United States (for Google Analytics and Resend).
For users in the European Economic Area (EEA) and the United Kingdom: These countries may not have data protection laws equivalent to those in your jurisdiction. When we transfer your data internationally, we implement appropriate safeguards, including:
• Standard Contractual Clauses (SCCs) with service providers
• Verification that service providers have adequate security measures
• Data minimization — only transferring data necessary for the specific purpose
7. Data Retention & Security
Data retention:
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:
• Contact form submissions — 3 years from the date of last communication, to maintain a record of business correspondence and enable follow-up on inquiries.
• Newsletter subscriptions — Until you unsubscribe. Your email address is removed from our mailing list within 48 hours of your unsubscribe request.
• Google Analytics data — Automatically deleted after 14 months (as configured in our GA settings).
• Server logs — Retained for 90 days for security and diagnostic purposes.
Data security:
We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
• SSL/TLS encryption — All data transmitted between your browser and our Site is encrypted using HTTPS.
• Access controls — Personal data is accessible only to authorized personnel who need it to perform their job functions.
• Secure hosting — Our Site is hosted on a secure infrastructure with firewalls, intrusion detection, and regular security updates.
• Data minimization — We only collect data that is necessary for the stated purposes.
Please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
For users in the European Economic Area (EEA) and the United Kingdom (under GDPR / UK GDPR):
• Right to Access — You have the right to request copies of your personal data that we hold.
• Right to Rectification — You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure ("Right to be Forgotten") — You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing — You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability — You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Object — You have the right to object to our processing of your personal data, under certain conditions.
• Rights Related to Automated Decision-Making — We do not use automated decision-making or profiling.
For users in China (under PIPL):
• Right to Know and Decide — You have the right to know and make decisions regarding the processing of your personal information.
• Right to Access and Copy — You have the right to access and obtain copies of your personal information.
• Right to Rectification — You have the right to correct or complete inaccurate or incomplete personal information.
• Right to Deletion — You have the right to request deletion of your personal information under specific circumstances.
• Right to Restrict or Refuse Processing — You have the right to restrict or refuse the processing of your personal information by us, except where otherwise provided by law.
• Right to Data Portability — You have the right to request the transfer of your personal information to another entity you designate.
For users in California (under CCPA/CPRA):
• Right to Know — You have the right to know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• Right to Delete — You have the right to request deletion of personal information we have collected from you.
• Right to Correct — You have the right to correct inaccurate personal information we hold about you.
• Right to Non-Discrimination — You have the right not to receive discriminatory treatment for exercising your CCPA rights.
How to exercise your rights:
To exercise any of these rights, please contact us at hu13523110033@gmail.com. We will respond to your request within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before processing your request.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HengXing Corp
• Email: hu13523110033@gmail.com
• Phone: +86 135 2311 0033
• Address: Industrial Park, Shenqiu County, Zhoukou City, Henan Province, China
• Website: https://wovenbeltspro.com
Data Protection Officer:
For GDPR-related inquiries, you may contact our Data Protection Officer at hu13523110033@gmail.com with the subject line "ATTN: Data Protection Officer."
Supervisory authority:
If you are based in the EEA or UK and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data. If we make material changes, we will notify you by email (if you have provided one) or through a prominent notice on our Site prior to the change becoming effective.